Privacy Policy

Overview

Kraavon (“we”, “us”) provides a website and services. This Privacy Policy describes how we collect and use information when you visit our site, contact us, or otherwise interact with us.

We aim to collect only what we need to operate the site, respond to inquiries, and improve our work.

Information we collect

• Contact information: name, email address, and any details you provide when you contact us.
• Usage information: basic analytics such as pages viewed, approximate location, device/browser information, and referral source (where available).
• Communication content: messages you send us, including attachments or project details you share.

How we use information

1. To respond to messages and provide support.
2. To evaluate potential projects and deliver services.
3. To maintain and improve the website (performance, security, and content).
4. To comply with legal obligations and protect our rights.

Sharing

We do not sell your personal information. We may share information with service providers who help us operate the website or deliver services (for example: hosting, email, analytics), subject to appropriate safeguards.

Cookies and similar technologies

The site itself does not set first-party cookies, and we do not use advertising cookies. Analytics and the chat widget load only after you accept cookies in the banner shown on your first visit.

Third-party services we embed may set cookies in your browser:

• Google Analytics, which helps us understand how the site is used (pages viewed, approximate location, device/browser). It loads only after you accept cookies in the banner.
• Botgent chat widget, which lets you message us from the site. It loads only after you accept cookies in the banner.
• Google reCAPTCHA, used only on our forms to protect against spam and abuse. It loads when you reach a form.

You can decline analytics and the chat widget using the cookie banner, and you can block or remove cookies through your browser settings. Declining does not affect your ability to browse the site.

Data retention

We retain information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your choices

• You can contact us to request access, correction, or deletion of personal information we have about you.
• You can opt out of marketing communications by using the unsubscribe link in an email (if present) or by contacting us.

Contact

If you have questions about this policy, contact us at hello@kraavon.com.